FEATURED SPEAKERS
Former ICT Policy Advisor
Pia Waugh is an open government and open data ninja, working within the machine to enable greater transparency, democratic engagement, citizen-centric design and real, pragmatic actual innovation in the public sector and beyond. She believes that tech culture has a huge role to play in achieving better policy planning, outcomes, public engagement and a better public service all round. She is also trying to do her part in establishing greater public benefit from publicly funded data, software and research.
She is currently working in the ACT Government as an Open Government Policy Advisor, and also works on the new dataACT open data platform, the first of it’s kind in Australia. She is awaiting a security clearance for a Federal job that she hopes to start sometime in this lifetime.
Pia started work as an Adviser to Senator Kate Lundy in April 2009. During her time in this role Pia co-developed the internationally awarded “Public Sphere” consultation methodology with Senator Lundy, was involved in many IT policy areas & become an active member of the Australian and global Gov 2.0 community.
Pia is also passionate about the Australian tech sector, and continually works to improve the scene for startups, SMEs and clever people do clever things in Australia. This includes work in policy development, in public consultations (eg, the ICT industry Public Sphere, and the Digital Culture Public Sphere) and is interested in how government procurement policy can better facilitate government engagement with SMEs to tap into a broader skills and services base.
Speaking On:
Looking at constructive public engagement outcomes
Mark Skelsey has spent seven years working for the NSW Department of Planning and Infrastructure, both as media manager and acting corporate communications manager. Previously to this, he worked as a State political reporter and urban affairs editor for the Daily Telegraph.
Speaking On:
Building a brave new world for town planning: social media’s increasing role
Principal, Community Engagement and Stakeholder Relations
Department of Premier & Cabinet, SA
Gail has worked in management roles in government, private enterprise and the not for profit sector across a range of areas including media and publishing, art and design, business, social and environment policy. She is currently exploring ideas and developing strategy and projects that bring the community closer to public policy-making and service delivery in the digital arena.
In 2010, Gail led the development of a multi-platform online engagement strategy to enable South Australians to participate in the formulation of South Australia’s Strategic Plan. This work has been recognised by the United Nations with a UN Public Service Award (2nd) for the category Fostering participation in policy making through innovative mechanisms. In 2011, her team won an IAP2 (Institute of Public Participation) Award (International) for a best practice community engagement project and a commendation from the Future Gov 2.0 awards for leading use of social media by government in Asia Pacific.
Speaking On:
Integrating web engagement as a central part of a holistic community engagement strategy
Workshops:
How to mitigate risks for online engagement
Kate Lewis has over 20 years experience in marketing, research and community engagement roles in the corporate and government sectors. She joined Warringah Council in late 2009 and since then has revised their community engagement framework and launched their online engagement tool “Your Say Warringah”. Today she is going to talk about Your Say Warringah and her experiences in online engagement.
Speaking On:
Keeping the momentum of online engagement
OVERVIEW
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Engaging & communicating in a changing media world
The public sector is facing a community in the midst of a digital age.
New methods of communication have created opportunities for governments to further engage with the community and improve their customer service. It has also provided community members with the chance to voice their opinions and make themselves heard with just a few clicks of a mouse.
The 2nd Annual Online Community Engagement conference will address how to manage, measure and moderate online content.
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- Effectively measure online engagement
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- Integrate online engagement tools
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- Balance online & offline engagement
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- Build online retention capabilitie
AGENDA HIGHLIGHTS
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Madeleine Clifford
Section Manager, Communication & Media Branch
Department of Families, Housing, Community Services & Indigenous Affairs
Gail Fairlamb
Principal, Community Engagement and Stakeholder Relations
Department of Premier & Cabinet, SA
Dionne Lew
Director of Marketing, Communications & Online Engagement
VICROADS
Madeleine Clifford
Section Manager, Communication & Media Branch
Department of Families, Housing, Community Services & Indigenous Affairs
Cinzia Marroco
Digital & Communications Manager
Quit Victoria
Robert Thomas
Manager, National Enabling Technologies Strategy – Public Awareness & Community Engagement Section
Department of Innovation, Industry, Science & Research
Dheeraj Chowdhury
Principal Consultant - Business Platforms
Infosys Australia & New Zealand
Miranda Markovic
Leisure Contracts Officer
Moreland City Council
Yolanda Saiz
Communication Manager
St Vincent De Paul Society, NSW
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